These Terms of Service govern your access to and use of:

• The LINCHENLUX website;
• Products offered through the website;
• Website content;
• Customer accounts;
• Related customer services.

The website is available at:

https://linchenlux.com

In these Terms:

• “LINCHENLUX,” “we,” “us,” and “our” refer to the operator of linchenlux.com;
• “Customer,” “you,” and “your” refer to a visitor, account holder, or purchaser.

By visiting our website, creating an account, or placing an order, you agree to these Terms of Service and the following policies:

• Privacy Policy;
• Shipping Policy;
• Refund and Returns Policy;
• Any additional terms displayed during checkout.

Please do not use our website or place an order if you do not agree to these terms.

1. Eligibility

You must be at least 18 years old or the legal age of majority in your jurisdiction to place an order.

By using our website or placing an order, you represent that:

• You are legally capable of entering into a binding contract;
• The information you provide is accurate and complete;
• You are authorized to use the selected payment method;
• Your purchase is lawful;
• You will comply with applicable customs and import requirements;
• You are not using our website for fraudulent or unlawful purposes.

2. Products and Product Descriptions

LINCHENLUX offers luxury watches and related products.

Brands displayed on the website may include:

• Rolex;
• Cartier;
• Omega;
• Patek Philippe;
• Audemars Piguet;
• Breitling;
• IWC;
• Richard Mille;
• Jaeger-LeCoultre;
• Other luxury watch brands.

Product descriptions may include:

• Brand and model;
• Reference number;
• Approximate production year;
• Condition;
• Case material;
• Bracelet or strap material;
• Movement information;
• Size and specifications;
• Included box and documents;
• Warranty information;
• Accessories and additional bracelet links;
• Product photographs.

Customers must carefully review the complete product description before ordering.

3. New, Unworn, Pre-Owned, and Vintage Products

Products may be described as:

• New;
• Unworn;
• Pre-owned;
• Vintage;
• Display condition;
• Other specifically disclosed condition.

Pre-owned and vintage watches may show reasonable characteristics consistent with their age and stated condition, including:

• Minor scratches;
• Polishing;
• Natural material variation;
• Bracelet stretch;
• Patina;
• Service marks;
• Replacement service components;
• Previous maintenance;
• Signs of age or use.

Such characteristics are not considered defects where they have been disclosed or are reasonably consistent with the product’s stated age and condition.

4. Product Images and Colors

We make reasonable efforts to display products accurately.

However, colors, reflections, textures, and appearance may vary because of:

• Photography lighting;
• Camera settings;
• Screen settings;
• Device type;
• Natural variation in materials;
• Product condition.

Product photographs are provided for reference. Customers should rely on the written product description together with the photographs.

5. Brand and Trademark Disclaimer

All third-party brand names, trademarks, logos, model names, and product references belong to their respective owners.

They are used only to identify and describe the products offered.

Unless expressly stated in writing, LINCHENLUX is an independent retailer and is not affiliated with, endorsed by, sponsored by, or an authorized dealer of:

• Rolex;
• Cartier;
• Omega;
• Patek Philippe;
• Audemars Piguet;
• Any other third-party watch brand.

A manufacturer’s warranty applies only when expressly stated on the relevant product page or in the documents accompanying the watch.

Any LINCHENLUX warranty is separate from a manufacturer’s warranty and is limited to its written terms.

6. Orders and Contract Acceptance

An automated order confirmation only confirms that we have received your order request. It does not necessarily mean that the order has been finally accepted.

An order is accepted after:

• Payment is approved;
• Required verification is completed;
• Product availability is confirmed;
• We dispatch the product or send written acceptance.

LINCHENLUX may decline, limit, or cancel an order because of:

• Product unavailability;
• Payment failure;
• Suspected fraud;
• Unauthorized payment;
• Incorrect product information;
• Incorrect pricing;
• Unsupported shipping location;
• Import restrictions;
• Inability to verify customer information;
• Suspected policy abuse;
• Violation of these Terms.

If an order is cancelled after cleared payment has been received, the appropriate refund will be issued to the original payment method.

7. Pricing

Prices displayed on the website may change without notice.

Unless expressly stated, product prices do not include:

• Customs duties;
• Import taxes;
• Brokerage charges;
• Local government fees;
• International customs-clearance costs.

We make reasonable efforts to ensure pricing accuracy. However, errors may occur.

If there is an obvious pricing, currency, description, promotion, or inventory error, LINCHENLUX may:

• Correct the error;
• Contact the customer;
• Cancel the affected order;
• Issue a refund where payment has been received.

Where permitted by law, LINCHENLUX is not required to provide a product at an obviously incorrect price.

8. Payment and Transaction Verification

Available payment methods will be shown during checkout or communicated during order confirmation.

For fraud prevention and security, LINCHENLUX may request:

• Government-issued identification;
• Proof of billing address;
• Confirmation from the payment-account holder;
• Payment authorization;
• Additional transaction documents;
• Telephone or email confirmation.

Failure to provide requested verification may result in order delay or cancellation.

Customers must not use unauthorized payment methods or provide false payment information.

Customers should contact LINCHENLUX before initiating a payment dispute or chargeback and allow us a reasonable opportunity to investigate.

Nothing in this section limits legal rights concerning unauthorized transactions or valid consumer disputes.

9. Order Cancellation

Contact us immediately if you wish to cancel an order.

We may approve cancellation before:

• Order processing has been completed;
• Product sourcing has begun;
• Customization has begun;
• Bracelet adjustment has begun;
• The product has been dispatched.

Once an order has been shipped, the customer must follow the Refund and Returns Policy.

Customized, engraved, specially sourced, adjusted, resized, or personalized products may not be cancellable after work or sourcing has begun, except where required by law.

10. Shipping and Delivery

Shipping is governed by our Shipping Policy.

Delivery dates are estimates and may be affected by:

• Customs;
• Carrier delays;
• Weather;
• Public holidays;
• Security checks;
• Government restrictions;
• Remote locations;
• Incorrect addresses;
• Circumstances beyond our reasonable control.

Signature requirements, identity verification, insurance conditions, and delivery restrictions may apply to high-value orders.

11. Customs and Import Compliance

Customers are responsible for confirming whether the product may legally be:

• Imported;
• Delivered;
• Purchased;
• Owned;
• Used

in the destination country or region.

Customers are responsible for:

• Providing accurate customs information;
• Paying applicable import duties and taxes;
• Responding to customs requests;
• Providing legally required identification or documentation.

LINCHENLUX is not responsible for products delayed, returned, confiscated, abandoned, or destroyed because of:

• Customer noncompliance;
• Unpaid customs charges;
• Import restrictions;
• Inaccurate information;
• Failure to provide documents.

This provision does not exclude responsibilities that cannot legally be excluded.

12. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are governed by our Refund and Returns Policy.

A return is not approved until LINCHENLUX provides written authorization and return instructions.

Products sent without authorization or sent to an unauthorized address may be refused and may not qualify for a refund.

13. Product Records and Identification

For security and quality-control purposes, LINCHENLUX may maintain:

• Product photographs;
• Serial-number information;
• Reference-number information;
• Internal inventory identifiers;
• Condition records;
• Packaging records;
• Shipping-weight records;
• Dispatch records;
• Delivery records.

Returned products may be inspected to confirm that:

• The original product was returned;
• Product identifiers match;
• Components match;
• Documents and accessories are complete;
• The product condition is unchanged.

14. Prohibited Activities

You must not:

• Use the website for unlawful or fraudulent purposes;
• Provide false identity, payment, shipping, or customs information;
• Use an unauthorized payment method;
• Attempt unauthorized access to the website;
• Introduce viruses or malicious software;
• Attack, disable, or interfere with website operation;
• Scrape or copy website content without permission;
• Submit fraudulent claims;
• Submit fraudulent returns;
• Abuse payment disputes or chargebacks;
• Return a substituted, counterfeit, altered, or different product;
• Remove product identification for deceptive purposes;
• Infringe intellectual-property or privacy rights;
• Impersonate another person;
• Use our trademarks in a misleading way.

15. Intellectual Property

Unless otherwise stated, original content available through linchenlux.com, including:

• Website design;
• Text;
• Graphics;
• LINCHENLUX logos;
• Original photographs;
• Videos;
• Page layouts;
• Software;
• Promotional materials,

is owned by or licensed to LINCHENLUX.

The website may be used only for lawful personal shopping purposes.

You may not copy, reproduce, distribute, republish, modify, sell, scrape, or commercially exploit our original content without written permission, except where allowed by law.

Third-party trademarks, brand names, and product materials remain the property of their respective owners.

16. Customer Reviews and Submitted Content

If you submit a review, photograph, comment, testimonial, or other content, you confirm that:

• You have the right to submit it;
• It is accurate and not misleading;
• It does not violate another person’s rights;
• It does not contain unlawful or malicious material;
• It does not contain viruses or harmful code.

Subject to applicable privacy law, you grant LINCHENLUX a non-exclusive, worldwide, royalty-free license to display, reproduce, format, and use the submitted content in connection with our website, products, and marketing.

17. Third-Party Services

Our website may use or link to third-party:

• Payment providers;
• Shipping carriers;
• Analytics services;
• Social-media platforms;
• Advertising services;
• External websites.

LINCHENLUX does not control and is not responsible for the availability, content, security, or independent practices of third-party services.

Your use of third-party services may be governed by separate terms and privacy policies.

18. Website Availability

We do not guarantee that the website will always be:

• Available;
• Uninterrupted;
• Error-free;
• Free from delays;
• Compatible with every device.

We may temporarily suspend or restrict access for:

• Maintenance;
• Security;
• Updates;
• Legal compliance;
• Technical reasons.

19. Disclaimer of Warranties

To the maximum extent permitted by law, the website and services are provided on an “as available” basis.

We do not guarantee:

• Uninterrupted website availability;
• Error-free content;
• Continuous product availability;
• Compatibility with every device;
• Results from third-party services.

Product warranties are limited to warranties expressly provided in writing.

Nothing in these Terms excludes mandatory consumer protections or warranties that cannot legally be excluded.

20. Limitation of Liability

To the maximum extent permitted by law, LINCHENLUX will not be liable for indirect, incidental, special, punitive, or consequential losses arising from:

• Website use;
• Website unavailability;
• Delivery delays;
• Third-party services;
• Loss of profits;
• Loss of data;
• Loss of business opportunities.

Where liability cannot be excluded, our total liability relating to a product order will generally not exceed the amount paid for the affected product, except where applicable law requires otherwise.

Nothing in these Terms excludes or limits liability that cannot legally be excluded, including liability for fraud, willful misconduct, or death or personal injury caused by negligence.

21. Indemnification

To the extent permitted by law, you agree to indemnify LINCHENLUX against reasonable losses, claims, liabilities, and expenses arising from:

• Your unlawful use of the website;
• Fraudulent conduct;
• Violation of these Terms;
• Infringement of another person’s rights;
• Submission of false information.

22. Force Majeure

LINCHENLUX is not responsible for delay or failure caused by circumstances outside our reasonable control, including:

• Natural disasters;
• War;
• Civil unrest;
• Epidemics;
• Government restrictions;
• Customs disruption;
• Labor disputes;
• Transportation failure;
• Carrier interruption;
• Cyber incidents;
• Utility outages;
• Severe weather.

23. Governing Law

These Terms of Service and any non-contractual obligations arising from them are governed by the laws of the Hong Kong Special Administrative Region, without regard to conflict-of-law principles.

24. Dispute Resolution and Jurisdiction

Before beginning formal legal proceedings, customers are encouraged to contact LINCHENLUX so that we may attempt to resolve the matter.

Subject to mandatory consumer-protection laws, the courts of the Hong Kong Special Administrative Region will have jurisdiction over disputes arising from or relating to:

• These Terms;
• The website;
• An order;
• A product;
• Our services.

Nothing in this section prevents a consumer from exercising mandatory rights or using a legally protected forum available under applicable consumer law.

25. Changes to These Terms

We may revise these Terms periodically.

Updated Terms will be posted on https://linchenlux.com with a revised “Last Updated” date.

Changes will not retroactively alter completed transactions unless:

• Required by law; or
• Agreed by the parties.

26. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

27. No Waiver

Failure by LINCHENLUX to enforce a provision of these Terms does not constitute a waiver of that provision or any other legal right.

28. Contact Information

Questions about these Terms may be sent to:

LINCHENLUX

Website: https://linchenlux.com
Email: rtonton2022@outlook.com
Address: Room 605, Reliance Manufactory Building, 24 Wong Chuk Hang Road, Aberdeen, Hong Kong